We’re here to help.

Tell us what happened and include your device type, app version and the steps that led to the problem. Do not send passwords or private sign-in codes.

Account and data

Manage sign-out, policies and deletion inside the app under You → Account & privacy. If you cannot access the app, use the account deletion request page.

Sign-in help

Make sure you are using the same Apple or Google account originally connected to RealSchool. If sign-in still fails, restart the app and check that your device has a working internet connection before contacting us.

Notifications

Push notifications require permission in your device settings. You can change that permission at any time in iOS or Android settings.

Last updated: 27 October 2026